NOT

Being different, sometimes, means NOT doing something – not getting a tattoo, not getting an Iphone, not getting a HDTV, all by choice.

Not being special

Most people in the service industry fail to realize that customers who do the same stupid stuff others have done 10,000 before them think they are special.  We need to take this into consideration before acting irrational, because they have no idea that we have seen it all before.